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Rental Terms and Conditions
Please Read Carefully
PAYMENT
The appropriate deposit will secure your reservation, unless your
booking is made within 4 weeks of arrival, when the full payment
must accompany the booking form. Where a deposit has been paid,
the balance must be paid 8 weeks prior to arrival or the booking
will be void and a cancellation charge will apply. No reminders
will be sent except for the balance due date with the receipt of
the booking form and deposit. A $250 security deposit
will also be payable with your balance. It will be refunded 4 weeks
after your return.
ARRIVAL
Arrival must be after 4pm local time unless agreed otherwise in
writing. This is to allow a thorough cleaning of the home to be
carried out following the departure of previous guests. To allow
for this, departure must be no later than 10am unless agreed locally
with the property managers who, if there are no incoming guests,
will be only too pleased to accommodate you.
ACCOMMODATION
Accommodation is reserved in the name of the party leader and all
guests shown on the booking form at the time of booking. No other
parties can be accommodated without prior permission, and if such
a breach occurs, this may result in the booking being cancelled
without refund as it could lead to the loss of our hotel license.
The villas have swimming pools, and the owners or their agents cannot
be held responsible for any loss or injury, however caused as a
result of use of the pools. We therefore strongly recommend that
unsupervised children are not be allowed to use the pool. Additionally
it is advised that guests do not enter the villa with wet costumes,
as chlorine will damage carpets and furnishings.
COMPLAINTS
Should there be any cause for complaint whilst in Florida, the
manager must be notified immediately. No complaints will be entertained
after the guests return. We will not be responsible for any delays
or loss suffered in the event of property being left insecure when
unoccupied, so please ensure adequate insurance cover before you
travel.
SECURITY DEPOSIT
A £150 refundable deposit must be paid prior to arrival and
will be refunded in full 5 weeks after your return date, provided
no damage is caused to the property or owners belongings. All damages
must be reported and paid for prior to vacating the premises. Failure
to report any damage will result in the loss of all or part of the
Deposit.
CANCELLATION CHARGES
In the event of cancellation by the guest, the following charges
will apply. Please ensure you have adequate insurance coverage for
this eventuality.
Up to 5 weeks prior to arrival - Deposit only
1 month or less prior to arrival - 100% of rental
In the event of cancellation by the owners, a full refund or alternative
accommodation will be offered.
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